January 21, 2008
Just a quick one, this time, in what may become an ongoing motif of describing some of the pet peeves I’ve developed in this role.
For years now, I’ve been unable to answer my desk phone. Or rather, I’ve been unwilling to answer it, at least for calls that I can tell are coming from [...]
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January 15, 2008
Trust. It’s important. And a company typically instills a huge amount of trust in its IT department, particularly (as is often the case today) if that IT department is responsible for the operation of systems (such as web sites) that contribute significantly to the bottom line.
I’ve been at the helm of several IT departments [...]
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