From the monthly archives:

July 2008

Getting an IT assessment: pitfalls to watch for

July 21, 2008

One key ongoing goal of mine is that I constantly strive to pay attention. In this case, specifically, through web logging reports, I can see the Google searches that drive people to this blog every day.  One of the most common of these, it turns out, is people searching on the phrase “how to improve [...]

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IT, States of Denial, and more Peterisms

July 15, 2008

Yes, I admit it’s an old and hackneyed play on words, but I’ll repeat it anyway: in the course of my career, I’ve worked in IT positions in the fine States of New York, California, and Washington, but I’d have to say that the most frequent state I’ve encountered in IT matters has been the [...]

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Serving your IT customers: be careful of being The Wizard of Oz

July 10, 2008

Cultural references are among the most powerful language tools around.  The old cliche may be true that a picture is worth a thousand words, but equally, a well-targeted cultural reference, used as an analogy, can stream light onto a subject better than dozens of droning paragraphs of prose.So here’s one that comes to mind over [...]

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