Comments on: Uncommonly followed common sense tips on CIO communication

By: Chris Curran

Chris Curran — Mon, 02 Aug 2010 16:40:24 +0000

The "don't just communicate upwards" point is a really good one, especially as CIOs double down on their efforts to (re)define their roles and position in the executive ranks. Last year I read a book called "The Mission, The Men and Me" written by Pete Blaber, an Amgen exec and former Delta Force commander, who talks about the importance of listening to the men on the ground. There are some good lessons for business execs too. As always, very thorough and practical advice, Peter. -Chris

By: Peter Kretzman

Peter Kretzman — Tue, 20 Jul 2010 23:48:22 +0000

Yes, those are good steps, in a nutshell. I’m always amused when I see executives that resist doing those things, because when you do them, the outcome is invariably better and everyone appreciates the clarity.

Thanks for commenting.

By: Executive Coach Caroline Smith

Executive Coach Caroline Smith — Tue, 20 Jul 2010 23:18:37 +0000

I really like some of the nuggets that you have in this post. Basically, I think I’m taking away that it would be wise to summarize in writing at the end of each meeting:
-what is the action item?
-light bulb or gun?
-who owns execution?
-who is making lower-level decisions?
-when is it happening?

Thanks for a great post.