For years, I’ve had two framed items hung on my office wall throughout my various stints as CIO, CTO, etc. I like to think of them, both individually and together, as reflecting certain truths or ironies I encounter as a technology executive, particularly in the realm of leading others. They serve as cautions to me of leadership potentially gone awry. So let’s talk about what they show.
The bear says, “You see? It really does work. Now make yourself light again.” Whereupon the hedgehog quietly retorts, “How about you doing something once in a while?”
The second is a Sunday Doonesbury strip that I actually remember seeing when it first appeared. My wife found an online source where you can purchase these, so she bought and framed it for me a few years back. It riffs on what happens to be one of my all-time favorite songs, “Midnight Train to Georgia.” Here’s a partial view of the strip I found on Flickr.
In this strip, the show is all about the lead singer. As she belts out the song under the spotlights, her backup group dances and gyrates behind her, literally “going through the motions” while smugly congratulating one other on their style, their moves, and what they see as their own inflated salary for how little they actually have to do: chiming in occasionally with a heartfelt “Woo woo.” “Beats workin’,” chortles one of them at the end.
Lessons for leaders
- Don’t be the lead singer, taking all the limelight and remaining oblivious to what’s happening behind you. It can’t be all about you and you alone, otherwise the people you depend on will get as smug, cynical, and minimally contributing as the backup singers shown in the strip.
- Be the bear, but only to a degree: push your people to do more, to step up, to do things they never thought possible in themselves. But as you lead, don’t forget that you need to be a solid contributor too, not just a force from on high who pushes for near-impossible results and then takes all the credit. (In another context, I warned against becoming the Wizard of Oz. In yet another, I urged us all as leaders to “participate in the process, rather than just confront results.” I call that “collaboration over critique.”)
In the German cartoon, the hedgehog (especially from its perspective) is being asked to do all the work, against long odds. In the Doonesbury strip, the backup singers aren’t being asked to do much of anything. And in the end, both the hedgehog and the backup singers are disgruntled in their own way, given how they’ve been treated.
These cartoons present two parables of leadership, in essence. Of course, parables actually aren’t as useful if they’re overexplained and interpreted, so I’ll leave it here. My bottom-line advice for technology leaders for establishing how you relate to your team: find the middle ground.