Metrics

Financial metrics for IT: the holy grail of ROI and how it misses the point: Part 2

As I promised in my previous post on this, and along the lines of the “intensely practical” goal of this blog, we’ll now take a look at the financial cost analysis for a specific project.  This is only an example, with details changed or obscured, but it is based on a real proposal from a [...]

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Financial metrics for IT: the holy grail of ROI, and how it misses the point: Part 1

Let’s talk some more about one of my favorite topics, project portfolio management (PPM). A lot of literature on PPM tends to focus on evaluating risks and returns. An excellent article on IT governance last week in The Wall Street Journal had the following sage advice: “Create an IT portfolio by evaluating risks and returns. [...]

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‘Rithmetic: quantitative approaches necessary in the CIO/CTO role

We’ve established the importance of targeted reading and writing for the senior information technology executive. I’d like to turn my attention now to the third R, ‘Rithmetic. Even though the “soft skills” of management are probably most crucial to a successful executive, IT is one area where quantitative skills are a regular (and, sadly, often [...]

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