Fits and starts: staying “tech savvy” as a CIO

by Peter Kretzman on November 9, 2009

Just a quick, personal post this time: I was recently interviewed by CIO Magazine on the topic of “How CIOs Can Stay Tech-Savvy“.  Since (as is normal) only a portion of my conversation with the reporter actually made it into the article, I thought I’d expand briefly on the topic here.

My remarks were two-fold, consistent with what I’ve written before on this all-important topic:

  • It’s critical for the IT executive to “keep his or her hand in” by doing some hands-on work and experimentation with new technologies
  • Your purpose in doing this hands-on work is not to become a viable technical resource in the area, but rather to get some deeper understanding than you’d obtain by just reading an article or two.

As mentioned in the article, I estimate that I spend 5-10 hours a month doing this kind of hands-on dabbling, sometimes with more success than others.  Let’s look at the kinds of things I do, large and small:

  • Obviously, I administer my home network (four machines running three different operating systems, plus other home networking devices) and provide advice to neighbors and friends.
  • I administer my blog, including configuration, changing Wordpress templates, and even custom-coding PHP callbacks at times.
  • I also actively seek out “early adopter” opportunities with new technologies, or technologies that are simply new to me.  I currently have four virtual machines that are launchable on my Mac: Ubuntu, Fedora 11, Windows 7, and Windows Vista.
  • I have an ongoing Javascript dev project I work on that analyzes my iTunes music library and helps me identify gaps in metadata and lyrics, so that these can be corrected. That Javascript also dumps all the lyrics in my music library out into XML, to get them out of the proprietary world of iTunes.
  • At the beginning of each year, I list out the technologies I’d like to delve into more deeply that year, in terms of reading and experimenting.  This list is based purely on what has intrigued me as I’ve scanned blogs, feeds, and Twitter. For 2009, my list included Amazon EC2 and S3, Ruby, Heroku, and CouchDB.  I’ve not gone as far as I’d hoped with a couple of these, but hey, 2010 will have a list too.
  • In a given year, I might do some coding in Javascript, Perl, PHP, and Ruby. Admittedly, I usually need to look quite a bit of stuff up, but that’s mostly a factor of doing this only an hour or two a week.

As I emphasized in my remarks for the article, the point here is not to become a player on the field. I’ll never be as skilled in any of these technologies as the people I’d hope to hire with that expertise, should the need arise.  And that’s a good thing: the temptation is always there, particularly for someone who rose up through the developer ranks, to micromanage.  But at the senior executive level, it’s far more important that you stay focused on process improvement and strategy than on nuts-and-bolts techniques. Any of the experimenting I describe above should be viewed as self-education and a hobby, not a serious endeavor.

But you can bet that my self-education practice lends me a deeper insight into any of these technologies than if I’d sat back and simply read magazine articles on them. And oddly, I’m one of the few senior IT executives I know who still do this sort of thing. Granted, it will always feel to me like it’s too little, but not doing it at all is, well, not an option.

{ 5 trackbacks }

uberVU - social comments
November 9, 2009 at 7:40 pm
Links for November 15 2009 | Eric D. Brown - Technology, Strategy, People, Projects
November 15, 2009 at 7:34 am
Blogs for November 2009 « A CIO's Voice
November 17, 2009 at 4:32 am
Top 20 News in Cloud Computing at MrHuddle for 2009-11-11
November 18, 2009 at 6:48 pm
Must-read books on the human factors of IT — part 1, the 70s
January 6, 2010 at 8:42 pm

{ 7 comments… read them below or add one }

Mark Brewer November 9, 2009 at 6:24 pm

I completely agree. We once had a programming contest and the then CIO and several of his staff joined in the effort. One of the rules was that you had to use a programming language you had never used before. That was great fun.

Peter Kretzman November 9, 2009 at 11:49 pm

My first reaction there was that I’ve about run out of major languages that I’ve never programmed in! But then I thought for just a bit, and realized that’s far from being true. Just off the top of my head, I still have Python, C#, Scala, and even Erlang as possibilities. And new ones do keep coming along. Thanks for commenting, Mark.

Pedro Cardoso November 10, 2009 at 11:51 am

I share a similar perpective and spend a lot of energy trying to operationalize those “hands-on” opportunities in a way that maximizes value and minimizes the time I need to spend. My value proposition as a senior IT leader is not that of a “doer” but one to best “enable” my team of “doers” to do what they do best. To be the best that I can at doing that, I need just enough “in the trenches” experience as context. From activity with my blog to volunteer work as “webmaster” and technology denizen, staying relevant is non negotiable.

jfbauer November 10, 2009 at 6:34 pm

Perspective much appreciated … it gave me pause to look at my approach to this topic and I must say, I’ve really reduced my “hands-on” to my blog and at home putterings and have neglected more work related challenges. I’ll need to improve my balance and challenge myself more at work to dip into things a little deeper. Thanks for the post!

Peter Kretzman November 10, 2009 at 8:08 pm

Well, I didn’t say so directly in my post, but I do basically ALL this “dabbling” at home. If it starts to bleed over into work, then I’ve usually gone too far, and my belief is that I can’t be an effective “worker bee” while also wrestling with the management concerns of strategy, approach, administrivia, etc. Thanks for commenting.

Fibol January 6, 2010 at 11:49 pm

I do agree with your recommendations Peter. Practice and doing some field discovery is certainly a way to get back to reality. In my case, as a CIO, I must admit that I digged more, these past two years, in the user/collective experiences of technology. I spent roughly 5 to 10 hours per month on making me more fluent on how this social media things makes the workingplace a little bit different. Everyday I’m finding out new insights that I can experiment with my team, internally.
Goof luck Peter and Happy new year.
Fibol

Alex January 8, 2010 at 7:54 am

Hello Peter- Kudos for staying hands-on. I wish more CIO/CTOs did. Unfortunately software is definitely a “contact sport”…

Enjoy your posts,
Alex

Leave a Comment

You can use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Previous post:

Next post: